CallBase Information

CallBase® CRM Core Features

  • Customer Relationship Management
  • E-Newsletters, E-Mail Broadcast, E-Mail Integration
  • Handle inbound enquiries and escalation
  • Establish Web Catalogue and automatic order fulfillment
    • Standardize corporate information with the
      KnowledgeBase Module
  • Track Issues, Complaints and Referrals
  • Work Flow and Approval Module
  • Manage Outbound Campaigns
  • Inventory Control, Multi and remote warehouse module
  • Statistical Reports
  • Bilingual (English / French)
  • Task and Project Reminders
  • Promotion Tracking
  • Shipping and Receiving
  • Sales and Invoicing
  • Ad Hoc Query Reporting Tool